Privacy policy

Update: October 2017

According to LOPD 15/1999, December 13th, the user is informed that there is a file about himself/herself with personal information. It can be found on General Data Protection Registry under the name CUSTOMERS. Its purpose is to manage customers and the owner is Ecus Sleep single-member limited liability company (from now on ECUS). We are located in Valencia road, no number, Yecla (Murcia). VAT B73045890. Murcia Mercantil Registry, volume 1588, page 138, section 8, 1st registration Corporate Ledger, sheet 168, page MU-33400.

The user allows its information to be registered in the file above mentioned. The people who can get access to the information received are the owner or delivery companies in order to get the orders delivered to customers’ homes.
Compulsory details highlighted are necessary in order to make the purchase. If you are not willing to fill in compulsory details, we cannot take the order. Customers need to know that they can always have access to their data, modify their information or cancel the data registration by sending a letter to: Ecus Sleep SLU (from now on ECUS), located in Valencia road no number, Yecla (Murcia) B73045890 or through email at lsoriano@ecus.es

We inform customers about the existence of automatized files with personal information named COMERCIAL PROMOTION, HUMAN RESOURCES AND CUSTOMERS where information not registered on the website can be added.

 

1. — Register of personal information

Sending personal information is compulsory in order to reach customers and to receive after-sale service by Ecus Sleep. If the business does not have your personal information or if you do not accept this policy, it is impossible to make business together. You cannot subscribe, register or receive information about our services.
According to LO 15/1999, December 13th, Protection of Personal Data, we inform you that the data collected will be stored on a file in Valencia road no number, Yecla (Murcia). All the security systems are installed following the Royal Decree 1720/2007, December 21st, passed by LOPD.

 

2. — Data accuracy and veracity

The customers are responsible of sending accurate information and to correct the information provided. Ecus Sleep has no responsibility on this. Customers are in charge of keeping their own information updated. The customer agrees to give real and full details about personal information.

Ecus does not take responsibility if the information provided is not accurate or false. Ecus does not either take responsibility if the wrong information leads to loss or damage. Ecus is released from responsibility when the information provided is wrong and it has caused any kind of trouble to the customer.

 

3. — Transfering data to third parties

Ecus will not provide personal data to third parties. If this should happen, we will let customers know and we will ask them for permission. This does not include the delivery of the order process, where delivery companies have to get access to personal information in order to deliver the goods.

 

4. — Right of access, correction, cancellation and opposition

You have the right of access, correction, cancellation and opposition to your own data. Please, do so by sending a letter to Valencia road, no number Yecla, (Murcia) or through email at lsoriano@ecus.es A copy of your ID would be needed in order to prove that the access, correction, cancellation or opposition is valid.

 

5. — Acceptance and agreement

The customer states that s/he has been informed about the data protection policy. S/He accepts that ECUS will make use of the information provided.

 

6. — Changes in the data protention policy

Ecus Sleep reserves the right to modify the current policy to adapt it to new legislation or case law. If this happened, Ecus Sleep will make it public on the website before the changes take place.